Essential PA Skills
Business Benefit :-
PA Skills are Essential to become a successful PA. ‘Behind every successful executive there is an effective PA. The demands on senior managers have never been greater and the support of a pro-active and capable PA is, for many, invaluable. This course focuses on the skills and qualities of successful Personal Assistants and Executive Secretaries who want to be more pro-active and manage multiple responsibilities more effectively.
Duration 1 Day
Who Should Attend?
Personal Assistants, Executive Secretaries and Office Professionals who wish to develop their skills and abilities.
- Identify the qualities of a successful PA.
- Communicate assertively with managers and staff at all levels
- Gain co-operation and commitment from colleagues and outside business contacts.
- Explore ways to broaden the scope of your role.
- Deal effectively and positively with difficult situations.
- Providing pro-active support.
- Managing the manager.
- Contributing to the teams success.
- Managing your own and your managers time.
- Handling difficult situations.
- Taking greater control and responsibility.
- Practical time management.
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