Essential PA Skills

Course Dates:

Business Benefit :-

PA Skills are Essential to become a successful PA. ‘Behind every successful executive there is an effective PA’ƒ‚‚™. The demands on senior managers have never been greater and the support of a pro-active and capable PA is, for many, invaluable. This course focuses on the skills and qualities of successful Personal Assistants and Executive Secretaries who want to be more pro-active and manage multiple responsibilities more effectively.

Duration 1 Day

Who Should Attend?

Personal Assistants, Executive Secretaries and Office Professionals who wish to develop their skills and abilities.

Learning Outcomes

  • Identify the qualities of a successful PA.
  • Communicate assertively with managers and staff at all levels
  • Gain co-operation and commitment from colleagues and outside business contacts.
  • Explore ways to broaden the scope of your role.
  • Deal effectively and positively with difficult situations.

Course Content

  • Providing pro-active support.
  • Managing the manager.
  • Contributing to the team’s success.
  • Managing your own and your manager’s time.
  • Handling difficult situations.
  • Taking greater control and responsibility.
  • Practical time management.


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