Six Sigma Black Belt

£1,295.00
Quantity:

Business Benefit:

Six Sigma seeks to improve the quality of process outputs by identifying and removing the causes of defects and minimizing variability in manufacturing and business processes.

This is an E-Learning course!

  • Must have completed Six Sigma Green Belt
  • Comes with 180 days access
  • Content includes videos, podcasts, study guides and online exam certification
  • PLEASE NOTE: Physical hard copies of the certification are £50.00 each

 

Content

  • Introduction
    • A brief history of quality
    • What is quality and service or product
    • Quality gurus and their contribution to quality
    • Enterprise wide view
    • Leadership
    • Six Sigma roles and responsibilities
    • Team formation
    • Team facilitation
    • Team dynamics
    • Time management for teams
    • Team decision making tools
    • Management and planning tools
    • Team performance evaluation and rewards
    • Overview of DMAIC
  • Define
    • Important stakeholders
    • Impact on stakeholders
    • Critical to X requirements
    • Benchmarking
    • Business performance measures
    • Financial measures
    • VOC
    • Kano’s customer satisfaction levels
    • Juran’s customer needs
    • Market research
    • CTQ Flowdown
    • QFD
    • Performance metrics
    • Project charter
    • Charter negotiation
    • Project management plan and baselines
    • Project tracking
  • Measure
    • Processes
    • Process maps and flow charts
    • SIPOC
    • Data type and measurement scale
    • Data collection
    • Sampling strategies
    • Fishbone diagram
    • Relational matrices or prioritization matrix
    • Basic statistics
    • Analytical statistics
    • Gauge R & R
    • Process capability analysis
  • Analyse
    • Correlation and regression analysis
    • Testing of hypothesis
    • FMEA
    • Gap analysis
    • The five whys
    • Pareto diagram
    • Non-value added activities
    • Cost of poor quality (COPQ)
  • Improve
    • DOE
    • Poka-yoke
    • 5S
    • SMED
    • Continuous flow manufacturing
    • Kaizen
    • Kanban
    • Theory of constraints
    • Risk analysis
  • Control
    • Statistical process control
    • Other control tools
    • Maintain controls
    • Sustaining improvements
  • DFSS
  • Case studies

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